Free Delivery Policy

Introduction

Welcome to www.usedpanda.com ("UsedPanda / Site") operated by Smartarz LLC (with its registered address at 20TH FLOOR ASPIN COMMERCIAL TOWER SHEIKH ZAYED ROAD P.O.Box 124401 DUBAI, UNITED ARAB EMIRATES). These are the terms and conditions governing your use of the Site ("hereinafter referred to as Acceptable Use Policy "AUP"). By accessing UsedPanda either through the website or any other electronic device, you acknowledge, accept, and agree to the following terms of the AUP, which are designed to make sure that UsedPanda works for everyone. This AUP is effective from the time you start using UsedPanda as a guest or logged-in user. By accepting this AUP, you are also accepting and agreeing to be bound by the Privacy Policy and the Listing Policy.

Listing Policy

For use of our Site and other services, you confirm and declare that you shall not list or post or provide information in relation to the sale or purchase, or exchange of goods and services, content, or information that are illegal under the laws of the UAE and/or are not permitted as per the prohibited items policy listed below.

1. Prohibited Items Policy

A. We specifically prohibit any listing or posting of classifieds or information in relation to the following items:

• Alcoholic Beverages, Liquor, tobacco products, drugs, psychotropic substances, narcotics, intoxicants of any description, medicines, palliative/curative substances nor shall you provide a link directly or indirectly to or include descriptions of items, goods, or services that are prohibited under any applicable law for the time being in force.
• Living, dead person and/or the whole or any part of any human which has been kept or preserved by any means whether artificial or natural including any blood, bodily fluids, and/ or body parts.
• Prostitution or any other service of the nature there that purports to violate the provisions of the Immoral Act or Indecent representation of women violates the contemporary standards of morality and decency in UAE society.
• Religious items, including books, artifacts, etc. or any information, description of any such item that is likely to affect the religious sentiments of any person or group.
• Mature Audiences Policy includes films that do not have a certificate for public exhibition issued by the Authorized Authority and or described and depict or otherwise deal with matters which are revolting or repulsive and or tend to deprave a person mind in such a way that they tend to offend against the standards of morality, decency and propriety generally accepted by reasonable adults.
• Obscene Items include items that contain an indecent representation of women. Any publication or film or item that describes or depicts a minor who is, or who appears to be, under 18 (whether the minor is engaged in sexual activity or not) and any computer games not suitable for minor that are unsuitable for a minor to see or play.
• Offensive Material intended for use in a sexual setting (including "bondage" and "fetish" items,) displaying sexual activity, or portraying human genitalia in a "life-like" or realistic fashion.
• Information or items that are defamatory, libelous, threatening, or abusive in nature.
• Information that is fraudulent, misrepresenting the nature and use of the goods or the services.
• Counterfeit, Pirated, and stolen goods or unauthorized illegal services (services for which you are not licensed or permitted to do or do not have the authority to undertake).
• Items, goods, and services that infringe or attempt to pass off any third party’s intellectual property or rights of publicity or moral rights and or purport to breach any person’s right to privacy.
• Electronically transmitting through any medium computer viruses of any type or any computer program that facilitates hacking of a computer system which the intent to damage a computer or computer network or intercept any personal data.
• Your information shall not include any hate content, that is derogatory or slanderous in nature that may direct to any individual or group or advocate violence against any users individuals and or animals.
• Hazardous chemicals and pesticides and/ or items
• Fireworks, Destructive Devices, and Explosives including any material that enables the making of fireworks, explosive triggers, and explosive devices.
• Identity Documents, Personal Financial Records & Personal Information (in any form, including mailing lists)
• Lottery Tickets, Sweepstakes Entries and Slot Machines
• Military or Police Badges, Uniforms, coats-of-arms, and or any Government emblems, insignia, and/ or items in violation of Emblems and names
• Weapons and related items (such as firearms, firearm parts, and magazines, ammunition, tear gas, stun guns, switchblade knives, or any other item which is prohibited under the UAE Law.
• "Pyramid schemes" "Multilevel Marketing" and/ or similar scams are solely listed for the purpose of defrauding users.
• Spam, abusive, duplicate, listing, fraud schemes (e.g. "Get rich quick" "work at homes" scams which are solely listed for the purpose of duping users)
• Inappropriate, Wrong Category (e.g dining table listed as office furniture).
• belongs to another person and to which the user does not have any right;
• is defamatory, obscene, pornographic, pedophilic, invasive of another‘s privacy, including bodily privacy, insulting or harassing on the basis of gender, libelous, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force;
• is harmful to children;
• infringes any patent, trademark, copyright, or other proprietary rights;
• violates any law for the time being in force;
• deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact;
• impersonates another person;
• threatens the unity, integrity, defense, security or sovereignty of UAE, friendly relations with foreign states, or public order, or causes incitement to the commission of any cognizable offense or prevents investigation of any offense or is insulting other nation;
• contains a software virus or any other computer code, file, or program designed to interrupt, destroy or limit the functionality of any computer resource;
• is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity, or agency for financial gain or to cause any injury to any person.

B. Without prejudice to the generality of the above, UsedPanda does not permit posting or listing of classifieds in relation to the following:

• "Securities", including shares, bonds, debentures, etc., and/or any other financial instruments/assets of any description
• Living, dead creatures and/or the whole or any part of any animal which has been kept or preserved by any means whether artificial or natural including rugs, skins, specimens of animals, antlers, horns, hair, feathers, nails, teeth, musk, eggs, nests, other animal products of any description the sale and purchase of which is prevented or restricted in any manner by applicable laws.

C. Your listing, information, Advertisement

• Shall not be defamatory, trade libelous, unlawfully threatening, or unlawfully harassing. Further shall not be fraudulent, misrepresenting, misleading, or pertain to the sale of any illegal, counterfeit, stolen goods and or services which do not belong to you or you do not have the authority for. Further still shall not infringe any intellectual property, trade secret, or other proprietary rights or rights of publicity or privacy of any third party.
• Shall not contain any viruses, Trojan horses, worms, time bombs, cancelbots, easter eggs, or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data, or personal information.
• Shall not be allowed to libel anyone or include hate, derogatory, slanderous speech directed at individuals or groups. You should not advocate violence against other users or individuals or groups.

2. In addition to the above and for the purposes of clarity all Users shall be expected to adhere to and comply with the following Policies while listing items:

• Restricted Item Policy: In addition to the above-prohibited items policy users shall also adhere to and comply with the restricted items policy while listing, posting, or providing information in relation to any goods or services.
• Duplicate Ad listings are not allowed. Any ad posted more than once with the same content or Title in the same city and category would be considered a Duplicate Ad. We advise you to post multiple ads only if you have different items or services for sale. All duplicate ads would be deleted and posters penalized if the problem persists.
• Mature Audience/Sexually oriented material: Classifieds relating to items that include items intended for use in sexual activity would not be permitted. (An example of such classifieds relating to an item not normally permitted would be classified for the sale of a vibrator). Please also be aware that titles with graphic adult language are inappropriate, regardless of the item contained in the listing itself.

3. Details to be provided by the Seller:

• Contractual information pertaining to the goods, if any.
• The total price of any good or service, along with the breakup price for the good or service, shows all the compulsory and voluntary charges and the applicable tax.
• All mandatory notices and information provided by applicable laws, and the expiry date of the good being offered for sale, where applicable.
• All relevant details about the goods and services offered including country of origin
• Name and details of the importer in case of imported goods, and guarantees related to the authenticity or genuineness of the imported products
• Terms of exchange, returns, and refund including information related to costs of return shipping.
• Relevant details related to delivery and shipment of such goods or services.
• Any relevant guarantees or warranties are applicable to such goods or services.
• Whether registered entity
• Physical address
• Rating/aggregated feedback
• Content is consistent with the actual characteristics, and features of goods and services.

4. Consequences of Breach of Listing Policy:

• Users who violate the prohibited items policy and or the restricted items policy may be subject to the following actions:
1. Suspension or termination of the account.
2. Permanent blocking of access to the site.
3. Reporting to Law Enforcement or Appropriate Authorities.
4. Action will be taken by the Terms of Use.